emotional intelligence

What a Calm Act of Heroism Can Teach Us about Risk Management

By Carol Williams / December 2, 2020 /

I remember the day well… I was in my office on a cold and blustery January day when news came of a plane crash in New York City, but unlike other crashes in times past, there were few injuries and no fatalities. Later dubbed the “Miracle on the Hudson,” the events of that day were…

Read More