reputation risk

ESG provides risk and opportunities

Does ESG Expose Additional Risks and Opportunities?

By Carol Williams / February 11, 2022 /

If you work with a publicly-traded company or otherwise follow financial news, you’re undoubtedly familiar with ESG, which can best be described as a “set of standards” for evaluating a company’s track record on an array of Environmental, Social, and Governance issues. Over the last decade or so, ESG has become a significant concern for…

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Risk & Compliance Conference Session Provides Deep-Dive into Third-Party Risks

By Carol Williams / October 7, 2021 /

Risk management isn’t solely about managing threats and opportunities within your company. Just like it would be impossible for us to grow food, provide clothing, shelter, and other necessities all on our own, the same fact is true for a company. It would be impossible to provide every raw material or handle every service in-house.…

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Navigating Risks and Opportunities of the Changing Nature of Work

By Carol Williams / September 23, 2021 /

When the COVID pandemic forced many companies to shift to a remote work arrangement last year, it represented “…one of the greatest disruptions to work in generations.” This disruption forced both executives and workers to be more innovative, with companies spending over $300 billion last year on technology to facilitate working from home. The transition…

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supply chain bottlenecks

7 Important Considerations for Addressing Supply Chain Bottlenecks and Shortages

By Carol Williams / July 14, 2021 /

To anyone paying attention, uncertainty is becoming more intense with each passing day it seems. And in this particular moment, supply chain bottlenecks and shortages are fueling much of this uncertainty. I think you’ll agree – besides seeing masks everywhere, one of the most visible and ubiquitous signs of the COVID-19 pandemic over the last…

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Why Do Most Organizations Avoid Quantitative Risk Assessment?

By Carol Williams / June 10, 2020 /

No ERM process that is effective at helping a company understand threats and opportunities to achieving objectives is going to just create a list of risks. While that may be sufficient for a regulator, it means absolutely nothing for helping executives run the organization better. After identification, companies then take the vital step of assessing…

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Will the Wells Fargo Settlement Actually Result in Change?

By Carol Williams / March 3, 2020 /

In some of my prior articles on reputation and positive risk culture, I’ve sometimes referred to the ongoing Wells Fargo saga. From 2002 until coming to light in 2016, the company engaged in a variety of fraudulent activities. Unrealistic sales targets aggressively pushed by leadership led many employees to create thousands of bogus accounts. The…

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Be Warned: Impacts from Cyber Attacks Not Fully Insurable

By Carol Williams / December 10, 2019 /

In speaking with clients or other organizations, I’m often astounded by the response I receive when I ask about cyber-attacks. Too often, the risk professional or executive I’m speaking with says something like this – “Oh, we have insurance coverage for that…” This is cringe-worthy, like fingernails on a chalkboard cringe-worthy to me. Black Board…

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8 Ways Enterprise Risk Management is Different (…and Better) than Traditional Risk Management

By Carol Williams / September 24, 2019 /

Updated September 24, 2019 Soon after establishing this blog in the fall of 2016, I published a post outlining differences between traditional risk management and enterprise risk management (ERM). It has since become one of the most popular posts here and a good starting point for those just learning about ERM. Much has changed since…

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Reputation: A Standalone Risk?

By Carol Williams / September 10, 2019 /

You can’t place a high enough value on reputation in today’s world. And executives understand this, especially after high-profile scandals shook companies like United Airlines, Wells Fargo, and others to the core. A recent report shows that corporate reputation is now responsible for 38% of market capitalization for the Financial Times Stock Exchange (FTSE) 100…

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School Bus Fiasco Illustrates Importance of Robust Vendor Risk Management

By Carol Williams / August 19, 2019 /

If you’re a parent, back-to-school time is chaotic, stressful and exciting all at the same time for you and your child. My son is beginning his second year of pre-school and couldn’t have been more excited to get back and play with his friends on a daily basis again. For public schools in Florida’s capital…

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