decision-making

technology risk

Is Technology Risk Bigger Than “Cyber” Risk?

It’s not an earth-shattering thing to say that news of hacks, data breaches, and other technology hiccups has grown exponentially in recent years. Between January and September 2019, 7.9 billion records were exposed, marking a 33% increase from the same period in 2018. A few of last year’s data breaches include: An error in pharmacy…
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Will Inflation be a Gray-Rhino in 2021?

Soon after COVID-19 began affecting the U.S. last March, I spotted a brief article on LinkedIn from Hans Læssøe explaining how the pandemic was not a “black swan” event as some were saying but rather a “gray-rhino.” As you may know, a “black swan” is an unforeseen, improbable event, be it positive or negative, which…
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Building the Better Insurance Consumer for 2021

With the upcoming Christmas holiday, we’re hastily working to wrap up (literally!!) a few loose ends, so this week’s post is a little different… I recently had the pleasure of appearing on the Florida Insurance Roundup podcast to discuss the qualities both consumers and industry professionals must have in order to get the most out…
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visual aids

Harnessing the Power of Visual Aids to Prompt Robust Risk Conversations

There’s a good chance – 65% in fact – that you are a visual learner. I personally put myself in this category. Rather than reading text or listening to instructions, I always perform better and remember more through visual aids, especially on a subject I’m not familiar with. Numerous research studies back up my personal…
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ERM best practices

Why Following ERM Best Practices Can Do More Harm than Good

Woven into many of my posts from the last 4+ years is the advice that ERM best practices should be approached with caution. While the updated COSO and ISO 31000 standards can be great starting points for some organizations, simply copying another organization’s policies and practices comes with many drawbacks that will eventually become painful.…
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Building a Performance-Focused Risk Management Process Step #3: Enable and Empower

For today’s post, I would like to share an article originally published in the Fall 2020 issue of The Demotech Difference, a journal targeting midsize property & casualty insurance companies. This article is the third in a four-part series exploring the foundations of a performance-focused risk management process. Articles one and two in the series…
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ERM in the Spotlight

In times of great upheaval for industries or financial markets, organizations often turn to the formal discipline of enterprise risk management. After the 9/11 terrorist attacks and the 2008 financial crisis, for example, ERM gained traction as many organizations realized the significant drawbacks of a traditional siloed risk management approach. But widespread ERM adoption remains…
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software

How can your ERM Software serve both Risk Managers and Executives?

One key point I emphasized in my ERM software buyer’s guide is that, in spite of the vast amount of commentary on the challenges of risk appetite and other risk management concepts, no topic is more difficult to grasp and execute than choosing the right risk management software system for meeting the company’s needs. Before…
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disruptive technology

Disruptive Technology – Is your Company Making a Strategic Decision or Being Reactive?

Disruptive technology is a phrase we’ve been hearing a lot lately. While the concept of business disruption is nothing new, it is an accelerating trend that shows no signs of slowing down anytime soon. Disruptive innovation or technology was formally defined by Harvard Business professor Clayton Christensen in a 1995 HBR article and subsequent book…
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communicating risks

2 Keys to Effectively Communicating Risks to the Board

It’s getting to be that time of the year when many organizations have major board meetings to finalize plans and budgets for the next year. Considering this year’s unprecedented volatility, many Boards will naturally want to discuss risks facing the enterprise. While the topic of Boards and reporting risks have been peppered in past blog…
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